3M Philippines continues to work closely with the relevant government agencies as we share and report information on counterfeit products proliferating specially at this time of the Taal eruption and other health threats. Customers are reminded of the importance in sourcing their 3M™ N95 respirators from authorized distributors and retailers. The 3M contact information where you may get the channel partner (distributors) and retail (stores) information nearest you are: Globe/Bayantel line: 1800-8902-0491; PLDT/Smart line: 1800-1320-0201; Other Network: 63-282711680; Email: 3Mproducts.ph@mmm.com This ensures that you get authentic respiratory protection that are tested for quality and performance.
We continue to urge the public to be vigilant in protecting themselves against profiteering and fraud for the N95 respirators, and encourage that you continue to bring these matters to our attention as well as report such instances of market abuse to the Enforcement Division of the Philippine Competition Commission at +632 87719-722 local 232 or enforcement@phcc.gov.ph. Likewise, customers may also report overpricing and any other illegal act of price manipulation through the One-DTI (1-384) Hotline or send an email to consumercare@dti.gov.ph.
All respirators used should be tested and certified by international approval bodies such as National Institute of Occupational Safety and Health (NIOSH) with N95 rating or its equivalent. Particulate respirators with N95 rating offer a minimum of 95% filtration efficiency if worn properly. Using counterfeit respirators that have likely not been tested and certified cannot be guaranteed to perform as promised. This can pose serious health risks.
Here is one way to validate if your 3M™ 8210 N95 Respirator is authentic.
3M Philippines continues to work closely and proactively with first responders of various government agencies, local government units, as well as channel and retail partners to provide the public, and the local and international non-profit organizations with their supply and donations requests supported by the strength of 3M’s global network.
To clarify issues on pricing and protect the public, please note that:
We also would like to address many of the common questions we have been receiving specific to the N95 respirator:
Here are other helpful references from similar situations that happened in other countries before:
We are mindful that the last time Taal volcano erupted, its effects were still felt months after the initial eruption. Measures are in place to ensure that we continue to be proactive and meet the needs of the public to address this situation.
If you have further questions, please contact us by email through 3Mproducts.ph@mmm.com or call +632-82711680.
Given the Taal volcano eruption and ashfall situation, 3M Philippines has been receiving numerous assistance and procurement requests. We have been working closely with the first responders of various government agencies and LGU’s as well as all authorized 3M channel partners to supply the necessary N95 respirators needed.
As such, the 3M contact information where you may get the channel partner (distributors) and retail (stores) information nearest you is below.
Globe/Bayantel: 1800-8902-0491
PLDT/Smart: 1800-1320-0201
Other Network: 63-282711680
Email: 3Mproducts.ph@mmm.com
We are closely coordinating with our sources of supply in the region and the U.S. to continue to replenish the inventory and ensure that the public receives authentic products with proper warranty. We caution that some business establishments are taking advantage of the high demand for proper respirators/masks by pricing the same at more than double the usual retail price. Counterfeit and/or unregistered products are likewise flooding the market.
We thus urge the public to be vigilant in protecting themselves against such fraud, and encourage that you continue to bring these matters to our attention as well as report such instances of market abuse to the Enforcement Division of the Philippine Competition Commission at +632 87719-722 local 232 or enforcement@phcc.gov.ph.
We remain faithful to our commitment to help improve every life with science and are doing our utmost to be here for our countrymen during this time of need.